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Pennypack Farm & Education Center

685 Mann Road
Horsham, PA 19044
(215) 646-3943
info@pennypackfarm.org

WINTER

MEMBER TERMS
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By participating in the Pennypack Farm & Education CSA, you agree to the following:

By signing up to be a CSA member for the season, you agree to the following: “I appreciate local, sustainably grown produce and want to ensure that it remains available by participating in the Pennypack Farm & Education Center (PFEC) Community Supported Agriculture (CSA) Program. I understand that the farmers and staff pledge to do their best to provide the vegetables they propose at the times they estimate. However, as a shareholder in both the bounty and the risk, I understand that nature ultimately decides what I will receive and when I will receive it. I have read the policies below.”

The staff of PFEC strive to make your membership experience as positive and enjoyable as possible. In return, we require that all who participate in our programs treat farm staff, volunteers, and other CSA members with courtesy and respect in all written and in person interactions. In the event that a CSA member violates this agreement, we reserve the right to immediately terminate the CSA household’s membership. Such termination shall be conveyed to the main CSA account holder in writing and will take effect immediately. Upon termination, a prorated fee for the unused portion of the CSA membership shall be returned to the CSA member.  PFEC reserves the right to refuse a future CSA membership to a terminated CSA member and/or household based upon past conduct in violation of this clause. Any complaints of non-respectful behavior within the CSA or on the property should be immediately reported to the Executive Director. 

REFUND POLICY: We do not offer refunds for shares, although we will accept transfers if you are unable to continue your subscription. Pennypack Farm must be consulted before you sell your share and has final approval of transfer of membership. Staff may be able to assist in the transfer of your share if a waitlist exists for that season. An administrative fee may be charged if there are any significant changes to your account after the season has begun. 

MISSED PICKUPS: If you are unable to pick up your share, you are welcome to send a friend during the regular pickup time. Unclaimed shares are donated. We do not provide refunds for missed pickups, or allow you to “double up” to make up for missed produce.

SPLITTING SHARES: Anyone splitting a share must do so on their own. Pennypack Farm is not responsible for payment or distribution when a share is split between parties and will not be involved in disputes between parties splitting shares. As there are limits to the quantity of each vegetable, you must pick up a share in full at one time and split between partners off-site (if applicable).

BOOKS OF 10: If you purchase an additional flexible book of 10 units on top of your CSA share, it is only valid within the season that it is intended. The book of 10 is a “use it or lose it” purchase and cannot be used in future seasons. 

ADD ONS: In some winter seasons, we may offer “add-on” such a mushroom share. Pennypack Farm offers this as a service to our members as a pick up site. These add-ons are purchased directly from the add-on vendor and all questions and concerns about the product should be with that vendor. 

Being a member of the Winter CSA does not require you to give any volunteer hours as part of your season’s share. 

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